I attended a seminar on Brain Based Learning recently. We learnt about the latest thinking on how our brains work, how we learn and why we learn. One of the key takeaways for me was that static, lecture style learning doesn’t work for most of us. What does work is interactive, multi-dimensional methods supported by 'Learning 2.0' technologies. The seminar also got me thinking, again, about how critical learning is to an organisation’s success.
We all know that today’s turbulent, fast paced, ever changing environment means businesses must constantly change to survive and grow. The most successful businesses are ‘masters of change’1, they know constant change is essential, they excel at creating a compelling shared vision and they excel at managing change. They also have people who are experts at acquiring new skills, creating new knowledge and transferring that knowledge to others. When it comes to strategy execution, ‘masters of change’ are 10 times more successful than other businesses.
These 'masters of change' are Learning Organisations. The core principles of a Learning Organisation are deeply embedded within their culture, making these organisations more open to new ideas, less resistant to change and more capable of supporting the individual and team learning required to make change successful. When it comes to Strategy Execution masters of change already have the organisation capability to learn, change and succeed.
How do you become a Learning Organisation? Adopt these six strategies:
1. Commit to the fundamental principles of the Learning Organisation from the top down and create a culture that is supportive of learning. Business leaders need to demonstrate a willingness to learn, create a safe supportive environment for everyone to learn in and create a compelling vision of the business as a Learning Organisation.
2. Make Learning & Development a strategic priority. Learning & Development (L&D) is far more than the provision of one-size fits all training for your employees. It is a strategic workforce capability that ensures you have the right people, with the right skills, performing the right jobs. Make improving Learning & Development a priority for everyone, not just the HR folks. Build a plan and provide the resources necessary to make it happen
3. Support individual learning. Organisations only ‘learn’ when the individuals within the organisations learn. L&D strategies such as competency based assessments and individual learning plans allow organisations to identify gaps in essential competencies and focus individual learning on supporting business goals. However, they must be backed up with the necessary learning resources to be effective.
4. Provide flexible Learning 2.0 options instead of sending people to expensive offsite classroom training. Strategies such as webinars, knowledge sharing, just in time learning, coaching and mentoring allow individuals to select methods that suit their learning style. Not only will you save money, your people will learn more and your business will see better results.
5. Implement Collaboration and Knowledge Management: Organisations learn when they ‘know what they know’ and people can readily access, share and improve on the organisations knowledge.
6. Critically evaluate the results of learning activities: Business benefits when learning is aligned to the business vision and objectives. Build measurement of learning outcomes into your L&D strategy and regularly review what is working and what isn’t.
Organisation Change is vital to survive and grow in today’s turbulent environment. Organisation Learning - becoming a “Learning Organisation”- is one of the most important keys to becoming a master of change and excelling at strategy execution. The good news is advances such as Brain Based Learning and Learning 2.0 make it practical for even the smallest of organisations to become a Learning Organisation.
Make a start today. Click Here to request a copy of Beyond Strategy Consulting’s Learning & Development Capability Assessment tool and begin your journey towards a Learning Organisation.
(1) Making Change Work, IBM, 2009
Showing posts with label Learning Organisation. Show all posts
Showing posts with label Learning Organisation. Show all posts
Monday, April 4, 2011
Monday, July 26, 2010
Succeeding in a turbulent, uncertain world
Six key capabilities every CIO should develop
“Change is the New Normal” - it’s a cliché, but it also reflects the reality for CIOs today. Globalisation, cloud computing, the GFC, skills shortages, compliance, social networking; climate change, green IT, “everything as a service” – it’s a turbulent, endlessly changing and increasingly complex world, and CIOs are at the heart of it. No longer is IT the provider of support services, a cost centre, a follower rather than a leader. Today IT is the driver of innovation, strategic change and value generation.
To meet the demands of the new normal, CIOs and IT Organisations need to develop new capabilities, that enable IT to become successful drivers of strategic change across the organisation.
Value Management: Delivering the expected business value from a program requires far more than the successful delivery of the program. Early stakeholder buy-in to the planned benefits, how they will be measured and how they will be realised is required. Program and project benefits need to be clearly linked to planned business benefits and tracked through the completion of the program. Finally, since benefit realisation usually extends well past the end of the program, ongoing tracking and reporting of benefits is required. Above all else IT must develop the necessary business skills to clearly articulate the value IT delivers.
Portfolio Management: If Program and Project management are about doing things right, then Portfolio Management is about doing the right things. Portfolio Management ensures that programs and projects are aligned to the strategic objectives and have clearly defined benefits.
Organisation Change Management: Upwards of 70% of change management projects fail to achieve stated business objectives due to “internal politics” and “people” issues according to Bearing Point. It is no longer acceptable to deliver successful technology projects, instead business change projects, using organisation change management best practices, should incorporate the required technology change.
Learning & Development: Research shows that high performing organisations, globally, take a strategic approach to talent management and build a learning culture. Establishing a strategic Learning and Development program, that is aligned with the organisations vision, strategies and goals, will ensure the right people with the right skills are available at the right time. Managing Learning & Development strategically is proven to deliver increased value to the business more efficiently.
Collaboration & Knowledge Management: Information overload and rapid constant change make it difficult for today’s knowledge workers to find the information they need. Knowledge Management and Collaboration strategies provide users with the tools they need to work collaboratively across the organisation, and to find the information they need, when they need it.
Strategic Business Planning: IT Strategic Plans generally address the technology changes required to meet the business objectives. Some, will also address the organisation change management required to deploy the new technology to the business. Very rarely does the IT Strategic Plan address the significant change the IT Organisation must also undergo.
To be successful drivers of strategic change, CIOs should assess their organisation’s capability in these six key areas and build a Strategic Business Plan for the IT Organisation that incorporates development of these key capabilities.
This article is part of a series exploring the essential capabilities all CIOs and IT Organisations need to drive transformation and deliver enduring business value.
Joan Dobbie is the Founder and Principal Consultant at Beyond Strategy Consulting. Her company offers a wide range of IT Strategy and Transformation services to IT Organisations of all sizes.
“Change is the New Normal” - it’s a cliché, but it also reflects the reality for CIOs today. Globalisation, cloud computing, the GFC, skills shortages, compliance, social networking; climate change, green IT, “everything as a service” – it’s a turbulent, endlessly changing and increasingly complex world, and CIOs are at the heart of it. No longer is IT the provider of support services, a cost centre, a follower rather than a leader. Today IT is the driver of innovation, strategic change and value generation.
To meet the demands of the new normal, CIOs and IT Organisations need to develop new capabilities, that enable IT to become successful drivers of strategic change across the organisation.
Value Management: Delivering the expected business value from a program requires far more than the successful delivery of the program. Early stakeholder buy-in to the planned benefits, how they will be measured and how they will be realised is required. Program and project benefits need to be clearly linked to planned business benefits and tracked through the completion of the program. Finally, since benefit realisation usually extends well past the end of the program, ongoing tracking and reporting of benefits is required. Above all else IT must develop the necessary business skills to clearly articulate the value IT delivers.
Portfolio Management: If Program and Project management are about doing things right, then Portfolio Management is about doing the right things. Portfolio Management ensures that programs and projects are aligned to the strategic objectives and have clearly defined benefits.
Organisation Change Management: Upwards of 70% of change management projects fail to achieve stated business objectives due to “internal politics” and “people” issues according to Bearing Point. It is no longer acceptable to deliver successful technology projects, instead business change projects, using organisation change management best practices, should incorporate the required technology change.
Learning & Development: Research shows that high performing organisations, globally, take a strategic approach to talent management and build a learning culture. Establishing a strategic Learning and Development program, that is aligned with the organisations vision, strategies and goals, will ensure the right people with the right skills are available at the right time. Managing Learning & Development strategically is proven to deliver increased value to the business more efficiently.
Collaboration & Knowledge Management: Information overload and rapid constant change make it difficult for today’s knowledge workers to find the information they need. Knowledge Management and Collaboration strategies provide users with the tools they need to work collaboratively across the organisation, and to find the information they need, when they need it.
Strategic Business Planning: IT Strategic Plans generally address the technology changes required to meet the business objectives. Some, will also address the organisation change management required to deploy the new technology to the business. Very rarely does the IT Strategic Plan address the significant change the IT Organisation must also undergo.
To be successful drivers of strategic change, CIOs should assess their organisation’s capability in these six key areas and build a Strategic Business Plan for the IT Organisation that incorporates development of these key capabilities.
This article is part of a series exploring the essential capabilities all CIOs and IT Organisations need to drive transformation and deliver enduring business value.
Joan Dobbie is the Founder and Principal Consultant at Beyond Strategy Consulting. Her company offers a wide range of IT Strategy and Transformation services to IT Organisations of all sizes.
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